Loox is one of the best photo and video review apps on Shopify, but it is not the cheapest once you pass its free plan, and it does not send your customers to Trustpilot or Google. If you need a flat price that does not grow with orders, multi-platform routing to Trustpilot and Google, or WhatsApp and SMS collection, an alternative will serve you better. This guide ranks seven Loox competitors by the exact gap each one fills.
Loox shines at photo and video user-generated content (UGC) with a clean, Shopify-native experience. Its free plan stops at 500 orders, its Convert plan ($49.99 a month) gets more expensive as orders grow, and it does not route customers to Trustpilot or Google. The best alternative depends on your gap: Judge.me for a free, uncapped product-review baseline, Reviewz to add multi-platform routing plus WhatsApp/SMS collection on top, Yotpo for reviews plus loyalty, Okendo for content-led mid-market brands, Fera for design flexibility, and Stamped for multi-store. Many stores keep Loox and bolt a collection layer beside it rather than replacing it.
Give Loox its due first
Before we list alternatives, let us be fair: Loox is excellent at what it does. It is purpose-built for photo and video reviews, and visual brands in apparel, beauty, and accessories see materially more image uploads with Loox than with general-purpose review apps. The collection emails are well designed, the on-site widgets are polished and load fast, and the refer-a-friend loop tied to review submissions turns a happy reviewer into a discount-driven repeat buyer. The setup is genuinely Shopify-native, which matters because review widgets that fight your theme cost you conversions. The Spiegel Research Center found that displaying reviews can lift conversion by up to 270%, and Loox is built to capture the visual reviews that move that number hardest.
So why look elsewhere? Two reasons keep coming up from merchants. First, price: the free Beginner plan stops at 500 orders, and the Convert plan starts at $49.99 a month with 300 orders included, then adds $50 for each extra 300 orders. Second, Loox is an on-site review app. It syndicates reviews to the Shop app, Meta Shops, Google Shopping and TikTok Shop, but it does not send happy customers to Trustpilot or your Google Business Profile, and it does not give unhappy customers a private channel before they post. If either of those gaps matters to you, here is where to look.
What Loox costs in 2026
Most searches for a Loox alternative start with the bill, so here are the plans on Loox's Shopify App Store listing on October 4, 2026:
| Loox plan | Price | What you get |
|---|---|---|
| Beginner | Free, up to 500 orders | Review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets, Shop app syndication |
| Convert | $49.99/month, 300 orders included, then $50 per extra 300 orders | Video reviews, AI sorting and summaries, referrals, Google, Meta and TikTok syndication, integrations and API |
| Unlimited | $299.99/month | All features with no order cap, priority support |
The arithmetic that pushes merchants to compare: at 1,000 orders a month, Convert comes to about $200 (the base price plus three extra blocks of 300 orders), and past roughly 1,800 orders a month the Unlimited plan is the cheaper of the two. A flat-priced competitor costs the same at any volume.
What Loox does not do (the actual gaps)
| Gap | Why it matters | Best filler |
|---|---|---|
| Free plan capped at 500 orders, then order-based pricing | The bill grows with your store instead of staying flat | Judge.me |
| No routing to review platforms | Customers are not sent to Trustpilot or your Google Business Profile | Reviewz |
| No sentiment pre-filtering | Unhappy buyers can post a public 1-star with no off-ramp | Reviewz |
| Email-led collection | No WhatsApp or SMS requests among the collection methods on its listing | Reviewz (WhatsApp/SMS) |
| No loyalty program | Visual brands often want a retention loop beyond referrals | Yotpo, Okendo, Stamped |
The 7 best Loox alternatives and competitors
Prices below are from each app's Shopify App Store listing on October 4, 2026.
1. Judge.me (the free product-review baseline)
Judge.me is the most-reviewed reviews app on the Shopify App Store (5.0 from 47,950 merchant reviews), and its free plan covers unlimited product reviews with photo and video uploads, widgets, and review request emails, with no order cap. For a store that wants Loox-style on-site reviews without the monthly bill, Judge.me is the obvious first stop. It is not as photo-forward as Loox out of the box, and the visual layout takes more tuning, but the price is hard to beat. If you are deciding between the two head to head, our Loox vs Judge.me breakdown goes deep, and our Judge.me alternatives guide covers where even Judge.me runs out of road.
Best for: stores that want a free, unlimited on-site review baseline. Cost: free, or a flat $15/month for the Awesome plan (Q&A, Google Shopping, 130+ integrations).
2. Reviewz.ai (adds what Loox structurally cannot)
The most useful alternative for most Loox users is not a replacement at all. Reviewz handles the layers Loox leaves out: it sends a quick sentiment check after each Shopify order, routes happy customers to leave a public review on Trustpilot, Google, or Judge.me, and catches unhappy customers in a private feedback portal before they post a public 1-star. It also collects over WhatsApp, SMS, and email rather than email alone, which reaches customers who never open the email. It is free to start on Shopify, then $59 a month for up to 250 orders.
Stack cost: keep Loox for photos and add Reviewz for routing and multi-channel collection. The Reviewz vs Loox page shows the two side by side.
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| Reviewz.ai for Shopify automatically routes happy customers to leave reviews on Trustpilot, Google, and Judge.me, while privately catching unhappy ones in a feedback portal before they post a public 1-star. Re-engage every reviewer with upsell offers via WhatsApp, email, and SMS. Install Reviewz on Shopify |
3. Yotpo (replaces with reviews plus loyalty)
Yotpo offers product reviews and visual UGC, with loyalty and referrals as a separate product from the same vendor. For a visual brand that wants Loox-style photo reviews and a retention program from one supplier, the pairing can justify itself. On price, Loox vs Yotpo is closer than most people assume: Yotpo's reviews app is free up to 50 orders a month, and on Yotpo's pricing page the Starter plan is $89 a month at 300 orders and $129 at 1,000, with Pro (Google Seller Ratings) at $169 and $269. Loyalty is billed on top, and Yotpo's Email & SMS app is no longer available on the Shopify App Store. See our Yotpo alternatives guide and Yotpo vs Loox vs Judge.me comparison for the trade-offs.
Best for: larger brands that will use reviews and loyalty together, or that want Google Seller Ratings from their review tool.
4. Okendo (replaces for content-led mid-market brands)
Okendo focuses on rich review content: structured attributes, customer profiles, surveys, and UGC that feeds both product pages and ad creative. For mid-market brands that treat reviews as a content asset, not just a star rating, Okendo collects more usable signal than Loox. It is free up to 50 orders a month, then $19 (Essential, up to 200 orders), $119 (Growth, up to 1,500) and $299 (Power, up to 3,500) a month, and it is more involved to run, so it fits teams with someone owning the program. If you are weighing it, our Okendo alternatives guide covers the lighter options.
Best for: mid-market brands that want structured, content-rich reviews and surveys.
5. Fera (replaces with design flexibility)
Fera is the most customizable of the bunch for on-site display. If your objection to Loox is that the widgets do not match your brand exactly, Fera gives you granular control over how reviews, photos, and badges look. It has no free plan on its listing, but the entry price is low: $9 a month (Startup, up to 200 orders and 100 review requests a month), then $29 and $99, each with a 60-day free trial. It is a strong pick for design-led stores that want pixel control without a developer, and our Fera alternatives guide covers the other side.
Best for: design-led stores that want full control over how reviews render.
6. Stamped.io (replaces with multi-store support)
Stamped covers product reviews, photo and video UGC, and net promoter score (NPS) surveys, plus multi-store management under one account. For an agency or a merchant running several brands, that consolidation is the draw Loox does not offer. Pricing scales with orders: $23 a month up to 200 orders, $99 up to 1,000 and $199 up to 5,000, with no free plan on its listing. See Stamped alternatives for more.
Stamped.io on the Shopify App Store, a multi-store agency-friendly review platform.
Best for: agencies and multi-brand merchants who want one account across stores.
7. Trustpilot (replaces on-site with brand-level credibility)
Loox builds trust on your own pages. Trustpilot builds it on a third-party domain that buyers actively search and that shows up in your branded search results and AI answers. It is a different trust signal, not a like-for-like swap, and it is strongest at the brand level rather than per product. Pair it with on-site reviews rather than choosing one. The free plan includes 50 review invitations a month and one widget, and paid plans start at $1,188 a year. Start with our primer on what Trustpilot is and whether Trustpilot is legit, then see how to get more Trustpilot reviews on Shopify.
Best for: brands that want off-site, searchable trust signals alongside on-site UGC.
How to choose in one minute
| If your priority is | Pick |
|---|---|
| A free on-site review baseline with no order cap | Judge.me |
| Multi-platform routing plus WhatsApp/SMS collection | Reviewz |
| Reviews and loyalty from one vendor | Yotpo |
| Content-rich reviews and surveys for mid-market | Okendo |
| Full design control over widgets, from $9 a month | Fera |
| Running multiple stores from one account | Stamped |
| Off-site, searchable brand credibility | Trustpilot |
The honest pattern we see: most stores do not replace Loox at all. They keep Loox for the photo and video reviews it does best, then add a collection-and-routing layer beside it so happy buyers also reach Trustpilot and Google, and unhappy ones get caught privately first. Volume matters here too, since the number of reviews a product needs compounds with how many platforms carry them, and reviews feed both SEO rich snippets and AI citations. If you want to model the math first, our NPS calculator and review schema generator are free.
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| Reviewz.ai for Shopify automatically routes happy customers to leave reviews on Trustpilot, Google, and Judge.me, while privately catching unhappy ones in a feedback portal before they post a public 1-star. Re-engage every reviewer with upsell offers via WhatsApp, email, and SMS (see the Spiegel Research Center study on online reviews). Install Reviewz on Shopify |
The bottom line
Loox is a great photo and video review app, and for visual brands it is hard to beat at what it does. You only need an alternative when you hit one of its edges: a bill that grows with orders, no routing to Trustpilot or Google, no private channel for unhappy customers, or email-led collection. Match the gap to the tool. For most Shopify stores, the smartest move is not a swap at all but a stack: keep Loox for visual UGC and add a collection layer that routes happy customers across platforms and catches unhappy ones before they go public.
Related reading: Loox review.
Frequently asked questions
Who are Loox's main competitors?
On Shopify, Loox competes mainly with Judge.me, Yotpo, Okendo, Stamped and Fera. Judge.me is the closest on features at a lower, flat price ($0 or $15 a month). Yotpo and Okendo compete for larger brands, with pricing by order volume.
Is Loox free?
Partly. The Beginner plan is free up to 500 orders. Above that you move to Convert at $49.99 a month, which includes 300 orders and adds $50 per extra 300 orders, or to Unlimited at $299.99 a month.
Is there a free alternative to Loox?
Yes. Judge.me's free plan has unlimited product reviews with photos and videos and no order cap. Reviewz is free to start and adds routing to Trustpilot and Google plus WhatsApp and SMS collection.
Loox vs Yotpo: which is cheaper?
It depends on volume. Loox is free up to 500 orders while Yotpo is free up to 50 orders a month. At 1,000 orders a month, Loox Convert comes to about $200 and Yotpo Starter is $129, with Yotpo Pro at $269. The full comparison is in Yotpo vs Loox vs Judge.me.
Do I have to replace Loox to use another review app?
No. Most merchants keep Loox for on-site photo and video reviews and add a collection layer beside it. For the wider field, see the best Shopify review apps.
References:
- Loox on the Shopify App Store (plans checked October 4, 2026). Link
- Judge.me on the Shopify App Store. Link
- Yotpo. Plans and pricing. Link
- Okendo on the Shopify App Store. Link
- Fera on the Shopify App Store. Link
- Stamped on the Shopify App Store. Link
Route happy customers to Trustpilot & Google, capture negatives privately.
Install Reviewz on Shopify
About the author
Nicolas Provost · Founder of Reviewz.ai
Nicolas built Reviewz.ai after auditing 500+ Shopify review setups while running Kanal (WhatsApp marketing for Shopify). He has spent four years inside the Shopify ecosystem and writes about review collection, brand trust SEO, and the actual economics of running customer-feedback flows on ecommerce sites.
