About
About Reviewz
A small team working in the Shopify reviews ecosystem every day. Everything published here comes from that hands-on work, here is the story and the method.
What Reviewz is
Reviewz.ai is built by a small team that has spent years inside the Shopify ecosystem, on the merchant side first, then building tools for brands, including Kanal, a WhatsApp marketing platform for Shopify. Auditing the post-purchase flows of 500+ stores kept surfacing the same pattern: stores with happy customers and terrible public ratings, simply because nobody asked the happy ones and only the angry ones showed up.
Reviewz is the product answer to that pattern: it asks every customer over WhatsApp, SMS and email, routes satisfied buyers to Trustpilot or Google, and catches negative feedback privately before it becomes a public 1-star. The blog and free tools on this site are the editorial answer, the playbooks we wish those 500+ stores had found before things went wrong.
Who writes this site
Nicolas Provost · Founder
The articles and guides carry Nicolas's byline: he leads the research and writing, with the rest of the team feeding in what we see across stores daily. Reach him on LinkedIn.
How this site works
- Everything is sourced. Claims link to primary sources: FTC rules, Trustpilot's transparency reports, platform documentation, academic research on fake-review detection.
- Screenshots are real. Product pages, competitor apps and platforms are captured live, not mocked up.
- Comparisons credit the competition. Judge.me, Loox, Yotpo and the rest are good products; the comparisons say what each does well before saying where Reviewz fits.
- Dates are honest. Articles show their last update, and stats carry the year they were measured.
Get in touch
For questions, corrections or partnerships: the contact page. If you run a Shopify store and want the collection side handled, Reviewz is on the App Store.
